{"id":9621,"date":"2025-06-30T11:55:28","date_gmt":"2025-06-30T15:55:28","guid":{"rendered":"https:\/\/www.bates.edu\/ils\/?page_id=9621"},"modified":"2026-02-05T14:51:20","modified_gmt":"2026-02-05T19:51:20","slug":"welcome","status":"publish","type":"page","link":"https:\/\/www.bates.edu\/ils\/","title":{"rendered":"Welcome"},"content":{"rendered":"\n
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Information and Library Services supports the mission of Bates College by planning, developing, implementing, and maintaining reliable and responsive information resources, services and programs to meet the evolving needs of the college community.<\/p>\n<\/blockquote>\n<\/div><\/div>\n\n\n\n

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Who We Are<\/a><\/h2>\n\n\n\n

Meet the people who power Information and Library Services at Bates.<\/p>\n<\/div>\n\n\n\n

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What We Do<\/a><\/h2>\n\n\n\n

Explore the services we offer to support teaching, learning, and research.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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How We Do It<\/a><\/h2>\n\n\n\n

Review the policies that guide our work and ensure service quality.<\/p>\n<\/div>\n\n\n\n

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Where to Find Us<\/a><\/h2>\n\n\n\n

View our campus locations and current hours for libraries, labs, and service desks.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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IT Service Desk<\/h2>\n\n\n\n

The IT Service Desk is the central location for all IT-related and Classroom Support and Questions<\/strong>. If you are looking for an answer to a problem, check out our knowledge base. Here you will find many answers to some of the common questions we receive at the IT Service Desk!<\/p>\n\n\n\n

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Get Started<\/a><\/div>\n\n\n\n
Check Status<\/a><\/div>\n\n\n\n
Search Knowledge Base<\/a><\/div>\n\n\n\n
System Status<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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