SFS: Student AR Assistant (S99996)

Summary, Scope, and Responsibilities

The Student AR Assistant provides support to the accounts receivable department of Student Financial Services by helping with scheduled mailings, greeting students and answering basic financial aid and Student AR-related questions, processing student payments, answering phones, filing, and delivering items to other departments.

The Basics


Department: Student Financial Services
Supervisor: Heidi Gagnon
Office Location: Libbey Forum
Email: hgagnon@bates.edu
Pay Grade:
Hours: 0010
Workers: 1

Qualifications, Requirements, and Responsibilities

Requirements


Strong organizational skills; customer service experience; attention to detail and accuracy; comfort using Microsoft Office applications, including Word and Excel.

Reporting


The Student AR Assistant reports to Heidi Gagnon, Student Accounting Operations Specialist, and works closely with Margaret Lamoreaux, Associate Director of Student Financial Services.

Responsibilities


Use of computer keyboard and adding machine Must be able to climb stairs and occasionally lift and/or move up to 50 pounds