IT Help Desk

You will want to connect your iOS Device to the Bates Secure WiFi and not Bates Open WiFi. The Bates…

Are you a visual person and need a way to mark email messages with a visual cue? Maybe you want…

If you are an Ellucian Banner© user at Bates, you probably understand how using keyboard shortcuts can save you a significant amount of…

Have you ever looked at your Bates G Suite Contacts and wondered why you have so many contacts collected and how they got…

Do you find yourself composing the same email message over and over again, or even replying to particular messages with…

Did you know that you check the system status of G Suite Services? Through the G Suite Status Dashboard, you can…

Have you ever been in a situation where you wish you could unsend an email message? The Undo Send feature in Bates Gmail…

Did you know that you can change the name displayed to recipients when they receive an email message from you?…

When accessing your Bates Gmail account or Calendar from a web browser, you may have noticed a 3×3 grid on the top right corner of your Bates Gmail…

When logged into your Bates Gmail account, have you ever wondered what those little markers () to the left of each…