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E-mail Managing Trash and Junk Folders

As part of the ongoing efforts to accomodate the increased usage of e-mail with speed and dependability, good management of deleted messages is essential. Junk and Trash folders are treated the same, in that Information and Library Services automatically purges messages from them that are older then 30 days. This purge will happen EVERY night, not just once a month. The 30 day countdown starts once the message is moved into the Trash or Junk folder.

It is always a good habit to empty the Trash folder routinely. A general guideline is that if you have not needed to look at a message in a month (in either trash or junk), it can be permanently deleted. You can set up filters to sort incoming messages directly into folders for reading/reviewing . Contact Help Desk Services, x8222 with any questions or concerns.

A. Tips for Bates Gmail

Messages marked as Trash or Spam are deleted every 30 days. DO NOT use these folders to store messages you want to keep.

To empty your trash or your spam folders, open the folder and at the top of the list of messages, click on “Empty Trash now” or “Empty Spam now”. This will permanently delete these messages.

B. Tips for Thunderbird:
The easiest method to remove messages marked as deleted, or directed there by a filter, to the Trash folder, is to right click on the Trash Folder and choose Empty Trash, or Under File, click on Empty Trash. This will permanently remove them.

Under Tools, Account Settings, Server Settings:

  1. Consider the options under When I delete a message:
  2. Placing a check in Empty Trash on Exit, or
  3. Set a personal reminder Google Calendar, for example, to empty the Trash (Under File, Empty Trash) on a certain day of the week.

Also under Tools, Junk Mail Controls are available.

Options include:

  1. Not to mark anything as junk that is from a personal or collected address book
  2. Trusting junk mail headers marked by SpamAssassin (or pulldown also by SpamPal)
  3. To move messages determined to be junk to a Junk or Trash folder
  4. When to automatically delete these messages
  5. To move or delete messages users manually move as junk


Please remember Trash and Junk folders are not meant for storing messages, but rather part of the deletion process. Emptying or purging the folders is also necessary.


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    Help Desk Services at Ladd Library Mon-Thu: 8am-1am, Fri: 8am-8pm, Sat: noon-8pm, Sun: noon-1am