Welcome to the IT Help Desk!


The IT Help Desk is the central location for all IT related support and questions. If you are looking for an answer to a problem, start here:

  • Check out our Frequently Asked Questions (FAQs).
    • You can search our FAQs or browse through the different categories.
  • If you are unable to find your answer, submit a service request.
    • This service is only available to current Faculty, Staff, and Students.
  • Anyone may also create a service request by emailing the IT Help Desk.

Training Tip of the Week – Removing Formatting Characteristics

IT Help Desk – Removing Formatting Characteristics

Friday, December 15, 2017

When performing a text copy from one location (source) and pasting to another location (destination), such as in a Microsoft® Word Document, a G Suite Doc, WordPress, or in a Bates Gmail Compose Window, the formatting characteristics from the copy source will often follow along to the paste destination. There may be times when you don’t want the formatting characteristics to be included when you are pasting text. In Microsoft® Word, G Suite Docs, WordPress, or in a Bates Gmail Compose Window, you can clear the formatting from the source text by selecting your text and clicking on one button!

Clearing the Formatting Characteristics from Text:

You will first want to perform a copy from your source location and paste to your destination location. Then select/highlight the text you want to remove the formatting characteristics.

Microsoft® Word:

  • Launch Microsoft® Word
  • Modify an existing document or create a new document
  • Copy, Paste, and Select your Text
  • From the Ribbon menu, click on the Home tab
  • From the Font group, click on the Clear All Formatting button ()

G Suite Doc:

  • Login to your Bates G Suite account
  • Access G Suite Docs
  • Modify an existing Doc or create a new Doc
  • Copy, Paste, and Select your Text
  • From the Toolbar, click on the Clear formatting button ()
    • The Clear formatting button is generally the last icon on the toolbar

Bates Gmail Compose Window:

  • Login to your Bates Gmail account
  • Compose a New Message
  • Copy, Paste, and Select your Text
  • At the bottom of the Compose window, you will see a toolbar
    • You may need to reveal the Formatting toolbar by clicking on Formatting options () button
  • Click on the Remove Formatting () button
    • The Remove Formatting button is generally the last icon on the toolbar

WordPress:

  • Login to WordPress
  • Option 1:
    • Modify an existing webpage or create a new webpage
    • Copy, Paste, and Select your Text
    • From the Toolbar, click on the Clear formatting button ()
  • Option 2:
    • From the Text Editor, click on the Edit drop-down menu
    • Click on Paste as text to select this option
    • Paste your text using keyboard shortcut (Windows – CTRL+V, Mac – CMD+V)
  • Option 3:
    • Copy your Text
    • Paste your text by using the keyboard shortcut (Windows – CTRL+Shift+V, Mac – CMD+Shift+V) to match the formatting of the text in the destination location

Bonus Tip:
When searching for messages in your Bates Gmail account, your search results will appear with the word(s) you searched for in a yellow highlight. If you copy text from the message and paste it into a new message or another location, the yellow highlights will follow along. You can remove the highlights from the message that contains your search results by:

  • Clicking on the More button at the top of the message
  • From the drop-down menu, click on Turn off highlighting
    • Copy and paste your text, and the highlighting will be gone

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Our Mission

To ensure that the technology services offered at the College are working in the most efficient and consistent manner for all employees and students.

Meetings and Collaboration

Members of the IT Help Desk Team meet during the following times to collaborate together in order to improve communication, efficiency, and to provide outstanding services to members of the Bates College Community.

Stand Up Collaborative Meetings: Monday, Wednesday, and Friday from 9:00am to 9:15am at the IT Help Desk in The George and Helen Ladd Library.

Weekly Staff Meeting: Wednesday’s from 3:00pm to 4:00pm at an off-site location.