Welcome to the IT Help Desk!

The IT Help Desk is the central location for all IT related support and questions. If you are looking for an answer to a problem, start here:

  • Check out our Frequently Asked Questions (FAQs).
    • You can search our FAQs or browse through the different categories.
  • If you are unable to find your answer, submit a service request.
    • This service is only available to current Faculty, Staff, and Students.
  • Anyone may also create a service request by emailing the IT Help Desk.

Training Tip of the Week – Click and Type (12/07/2018)

Microsoft® Office – Click and Type

Friday, December 7, 2018

In Microsoft® Word 2016 (Windows/Mac), there is a little-known-about feature called Click and Type or sometimes also known as Click Anywhere. With the Click and Type feature, you can double-click anywhere in your document and begin typing from that specific location, so you are no longer limited to starting your text from the left margin. With Click and Type, you can also apply alignment without having to click on the formatting buttons located on the Ribbon.

In order for the Click and Type feature to work, you must be editing or creating your document in the Print Layout or Web Layout view.

Enabling the Click and Type Feature –


  • Launch Microsoft® Word 2016 for the Mac
  • Click on Word from the menu bar
  • From the drop-down menu, click on Preferences…
  • In the Authoring and Proofing Tools section, click on the Edit icon
  • At the bottom of the Edit window, you will see the Click and Type section
  • Place a checkmark next to Enable click and type if one is not already there
  • Close the Edit window

Microsoft® Windows:

  • Launch Microsoft® Word 2016 for Microsoft® Windows
  • Click on the File tab
  • Click on Options from the File menu
  • From the Word Options window, click on Advanced
  • In the Editing options section, place a checkmark next to Enable click and type if one is not already there
  • Click on the OK button

Using Click and Type –

Launch Microsoft® Word 2016 and edit an existing document or create a new one.
As you move your cursor around in your document, you will see a series of horizontal bars to the left, right, or bottom of the cursor. These horizontal bars indicate the type of alignment that will be applied when you double-click anywhere in your document.

  • Left Align
    • Horizontal lines to the top-right of the cursor
  • Center
    • Horizontal lines below the cursor
  • Right Align
    • Horizontal lines to the top-left of the cursor

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Our Mission

To ensure that the technology services offered at the College are working in the most efficient and consistent manner for all employees and students.

Meetings and Collaboration

Members of the IT Help Desk Team meet during the following times to collaborate together in order to improve communication, efficiency, and to provide outstanding services to members of the Bates College Community.

Stand Up Collaborative Meetings: Tuesday’s and Thursday’s from 9:00am to 9:15am at the IT Help Desk in The George and Helen Ladd Library.

Weekly Staff Meeting: Wednesday’s from 3:00pm to 4:00pm at an off-site location.