Welcome to the IT Help Desk!
The IT Help Desk is the central location for all IT related support and questions. If you are looking for an answer to a problem, start here:
The IT Help Desk Team would like to welcome the Class of 2022! To assist you with Getting Connected, Printing, Managing your Password/PIN, Cyber Security, and Much, Much More, please visit our IT @ Bates: Just for You! webpage for the Class of 2022.
- Check out our Frequently Asked Questions (FAQs).
- You can search our FAQs or browse through the different categories.
- If you are unable to find your answer, submit a service request.
- This service is only available to current Faculty, Staff, and Students.
- Anyone may also create a service request by emailing the IT Help Desk.
Meetings and Collaboration
Stand Up Collaborative Meetings: Tuesday’s and Thursday’s from 9:00am to 9:15am at the IT Help Desk in The George and Helen Ladd Library.
Weekly Staff Meeting: Wednesday’s from 3:00pm to 4:00pm at an off-site location.