The Bates College Help Desk is staffed during the following hours:

Professional Staff – Supporting Faculty, Staff, and Students
Professional Staff hours are available during the academic year and during the summer. Professional Staff observe college holidays and the Bates College Help Desk is closed during those periods.

• Sunday – Closed
• Monday – 7:30am to 5:00pm
• Tuesday – 7:30am to 5:00pm
• Wednesday – 7:30am to 5:00pm
• Thursday – 7:30am to 5:00pm
• Friday – 7:30am to 5:00pm
• Saturday – Closed

Student Staff – Supporting Students
Student Support by Students is only available during the academic year. During the summer months and breaks, student support is provided by Professional Staff during Professional Staff hours.

• Sunday – 10:00am to 1:00am +1
• Monday – 8:00am to 1:00am +1
• Tuesday – 8:00am to 1:00am +1
• Wednesday – 8:00am to 1:00am +1
• Thursday – 8:00am to 1:00am +1
• Friday – 8:00am to 10:00pm
• Saturday – 10:00am to 8:00pm

Hours are in Eastern Time (ET)

Location:
The Bates College Help Desk is located on the main level of the George and Helen Ladd Library.

Phone:
(207) 786-8222

EMail Address:
helpdesk@bates.edu

Web Address:
https://www.bates.edu/ils/helpdesk

Mailing Address:
Bates College
Attention: Help Desk Services
48 Campus Ave.
Lewiston, ME 04240