IT Help Desk Archives

Thursday

January 5, 2017 3:31 pm

Missing FAQ #79

Unable to find FAQ #79 Feedback? Did this FAQ solve your issue?*YesNoFeedback:Name (Optional): First Last Email (Required):* Phone (Optional):CAPTCHA  …

Thursday

January 5, 2017 3:30 pm

How do I change my Banner INB Password?

To change your Banner INB Password, you must first be logged into the Banner INB Administrative System. Once logged in,…

Thursday

January 5, 2017 3:30 pm

How do I change my Garnet Gateway PIN?

Login to the Garnet Gateway.​ Click on the Account & Access header. Under the Security section, click on Garnet Gateway. Click on the Change PIN button. Enter your Old Garnet Gateway PIN Create a New…

Thursday

January 5, 2017 3:30 pm

I forgot my Banner INB Password, how can I retrieve or reset it?

If you forgot your Banner INB Password, please contact the Bates College Help Desk at (207) 786-8222/x8222 and a support…

Thursday

January 5, 2017 3:30 pm

If I am out of the country and having problems with accessing the Garnet Gateway, is there an alternate login I can try?

Yes, if you are out of the country you can try to access the Garnet Gateway from https://www.bates.edu/ggaway. Feedback? Did…

Thursday

January 5, 2017 3:29 pm

I forgot my Garnet Gateway PIN. How do I reset it?

If you forgot your Garnet Gateway PIN, you have two options for resetting your PIN.​ Option 1: Access the Garnet Gateway login web page….

Thursday

January 5, 2017 3:29 pm

I forgot my Garnet Gateway User ID. How do I retrieve it?

If you forgot your Garnet Gateway User ID, you may have it sent to the email address we have on…

Thursday

January 5, 2017 3:29 pm

How do I transfer an event on my Bates Google Calendar to another individual?

To transfer the ownership of a specific event created from your Bates Google Calendar to another individual –  From a…

Thursday

January 5, 2017 3:28 pm

What is the process for setting up a Shared Inbox?

With a shared Inbox, users can send and reply to messages using an email address that has been created for…

Thursday

January 5, 2017 3:28 pm

I am a recently graduated Senior, how do I save my Bates email?

There are several utilities available to you to assist with migrating your Bates G Suite account data to a personal…