IT Help Desk Archives

Friday

July 21, 2017 12:55 pm

OS (Win/Mac) – Keyboard Shortcuts (IT Training Tip)

Are you the type of person that prefers using the keyboard instead of the mouse? Or maybe you’re just not…

Friday

July 21, 2017 12:54 pm

Classroom Technology – Classroom Help is On its Way! (IT Training Tip)

All of the classrooms at Bates that contain technology are equipped with a Crestron Technology Control Panel. These control panels allow…

Friday

July 21, 2017 12:54 pm

Zoom – Video and Web Conferencing with Zoom (IT Training Tip)

Interested in hosting a video and web conference, but sometimes get frustrated with using Skype? Even to make things worse,…

Friday

July 21, 2017 12:53 pm

Mac OS – Install Bates Licensed Software and Printers (IT Training Tip)

Are you looking for the latest version of the Microsoft Office Suite to install on your Mac computer? Need Adobe…

Friday

July 21, 2017 12:53 pm

G Suite – Change your Email Display Name (IT Training Tip)

Did you know that you can change the name displayed to recipients when they receive an email message from you?…

Friday

July 21, 2017 12:51 pm

Garnet Gateway – Updating your Security Question (IT Training Tip)

Do you know the answer to your Garnet Gateway Security Question? Knowing the answer to your Garnet Gateway Security Question can…

Friday

July 21, 2017 12:51 pm

G Suite – Restore a Deleted Calendar Event (IT Training Tip)

Have you ever accidently deleted a G Suite Calendar Event and wish you could undelete it? Now you can! To…

Friday

July 21, 2017 12:51 pm

G Suite – Google Chrome Browser Synchronization (IT Training Tip)

In the Google Chrome browser there is a great, sometimes little-known about feature that lets you synchronize your Google Chrome bookmarks,…

Friday

July 21, 2017 12:49 pm

Printing – Scan and Email as PDF or JPG/TIF (IT Training Tip)

With the Multi-Function Printers – MFPs (Xerox WorkCentre’s) located throughout campus, you can scan your paper documents and have them emailed to…

Friday

July 21, 2017 12:49 pm

IT Help Desk – System Status (IT Training Tip)

Do you ever experience problems with connecting to a network service such as Wireless, Banner/Garnet Gateway, Campus Printing, and wonder…