IT Help Desk Archives

Thursday

December 21, 2017 2:00 pm

Microsoft® Office – Insert a Screenshot (IT Training Tip)

Inserting a screenshot into a Microsoft® Word, Excel, or PowerPoint Document can sometimes be a challenge. With Microsoft® Windows, you need to remember the keyboard shortcut (ALT+PRTSCN)…

Friday

December 15, 2017 3:03 pm

IT Help Desk – Removing Formatting Characteristics (IT Training Tip)

When performing a text copy from one location (source) and pasting to another location (destination), such as in a Microsoft® Word Document, a G Suite Doc, WordPress,…

Monday

December 11, 2017 2:49 pm

How do I access the Adobe Creative Cloud Suite?

To Access the Adobe Creative Cloud Suite (Faculty/Staff): Launch a web browser and go to www.adobe.com On the top-right of…

Friday

December 8, 2017 4:14 pm

Ellucian® Banner – Create A Customized Personal Menu (IT Training Tip)

Ellucian® Banner or Banner INB (Internet Native Banner), is the college’s Administrative Information System or ERP. Banner INB enables the college to collect, manage, and store…

Tuesday

December 5, 2017 1:03 pm

Where can I find tutorials and FAQ’s for Lyceum?

Tutorials and FAQ’s for Lyceum can be found in the Resources section of the Curricular & Research Computing webpage.  …

Friday

December 1, 2017 2:39 pm

Thursday

November 30, 2017 3:50 pm

G Suite – Calendar Tasks vs. Reminders (IT Training Tip)

In your Bates G Suite Calendar, you have the option to use Reminders or Tasks (but not both). In a previous Weekly IT Training Tip, Tasks…

Friday

November 17, 2017 5:02 pm

IT Help Desk – What’s in a Mouse Click (IT Training Tip)

Many individuals use their mouse to perform a few basic tasks, from left-clicking and right-clickingto double-clicking and selecting text. By including a keyboard key to your mouse clicking,…

Thursday

November 16, 2017 4:00 pm

I am receiving a Need Permission Error when attempting to access a G Suite Form

When attempting to access a G Suite Form, you received the following error message: You need permission This form can…

Thursday

November 9, 2017 1:51 pm

Microsoft® Word – Document Readability

Microsoft® Word can scan your document and provide you with readability statistics, including Counts, Averages, and Readability Scores. Once enabled, Microsoft Word will review…