Access Control Office

The Access Control Office is located in the Campus Safety Building, 245 College Street. Office hours are Monday through Friday from 8:30 am to 4:00 pm.

Attention Students:

Return your key 24/7 in the after hours drop box at the Access Control counter in the Campus Safety Building. There is a $100 charge for each key not returned.

More information about Moving Out.

Key Return

Please return all Bates keys before you leave campus. Keys must be returned to the Access Control Office. The building is open 24 hours a day, and a key drop box is available at the Access Control counter.

You are responsible for returning your keys at the end of your school year. Do not leave keys in your room. Do not expect someone else to return the keys for you or give the keys to someone for their use.

Room keys arriving after June 10 are not eligible for a credit to the student account. All lock changes have been completed or are scheduled at that time.

If you forgot to return your keys before you left campus: please contact the Access Control Office at AccessControl@bates.edu. The keys may be mailed to: Access Control Office, 245 College Street, Lewiston, ME 04240. Please use a padded envelope so the keys do not tear through the envelope while in the mail system.


Requesting Key and Card Access

 Key Pick Up

Pick up your keys at the Access Control Office at 245 College Street.

Bring your Bates ID.

Before picking up your key, you must have completed the Key and Card Access Request Form and the request must be approved by your supervisor.

Lost Key

If a key is lost, it must be reported to the Access Control Office or Campus Safety immediately (24/7).

Pick up: your replacement key at the Access Control Office after 9:00 am on the next business day.

Fee for replacement: A $75 fee will be charged to your student account for each replacement key.

Lost Bates ID – Request a Replacement

If you lost your Bates ID, please report the lost card on the Garnet Gateway as soon as possible. After logging into the Garnet Gateway, select the Account and Access option at the bottom right of the window. Scroll to the bottom of the selection for Security and select Bates ID card. Click on Replace: Lost/Stolen/Not Working. From the drop down menu, select whichever applies. Lost, Misplaced, Not Working or Stolen and add any information you think would be helpful.

You can also report your Bates ID lost/stolen in person at the Access Control Office. Office hours are Monday through Friday from 8:30 am to 4:00 pm. Outside of the office hours, report your Bates ID Card lost or stolen to Campus Safety Office. A temporary card can be issued by Campus Safety, valid until noon the next business day. A temporary card will have the same building and meal access as your Bates ID.

Pick up: your replacement Bates ID at the Access Control Office after 9:00 am on the next business day. You are required to return the temporary card at that time.

Fee for replacement: A $25 fee will be charged to your student account for each replacement card. A $10 fee will be charged if the temporary card is not returned.