• The latest information on arrival is available here and here.
• This flyer summarizes arrival quarantine protocols.
• Campus Life has information about travel options for those students who need to get to campus from Portland or Boston transportation hubs.
• Consistent with fall arrival, family members who drop off their students by car are not permitted to enter residence halls or other buildings. Family members must also observe all State of Maine travel requirements as well as campus health protocols regarding face coverings and physical distancing.
• College restroom facilities in Chase Hall, Gomes Chapel, and the Ronj will be available to family members on the following days/times: Thursday, Feb. 11 from 10:30am-8:30pm and Friday, Feb. 12 from 10:30am-8:30pm. 

• Learn about the services provided by Health Services in conjunction with Central Maine Medical Center
• Contact Health Services with your specific questions at healthservices@bates.edu  
• Learn more about the four quarantine designations at Bates and the care given to students under any kind of quarantine.
• Remind your on-campus student to watch the campus public health videos via Lyceum.
• Counseling & Psychological Services (CAPS) strives to enhance each student’s well-being and provides telehealth opportunities, plus resources on managing mental health during the pandemic.

• COVID-19 Testing information
• COVID-19 Dashboard – 2021
• Quarantine and Contact Tracing FAQs
• Support for our Bobcat First! students and their families
• Support for international students and their families

• Dining FAQ
• Residence and Campus Life
• Hotel housing student services for the cohort at the Hampton Inn
• COVID-19 Housing and Return Information

• First-year Orientation
• First-Year Seminar
• Course updates for returning students
• Course catalog, including a link to the Winter 2020 course schedule.

Some students and families may still be considering whether or not returning to campus is the right decision. Students have a number of resources available to help make this decision:

• Student Support Advisors (SSA): Every student at Bates has a SSA who provides personal support and supplemental academic advising.
• Academic Advisors: For first-year students and sophomores who have not yet declared your major, your FYS instructor is your academic advisor. For students who have declared a major, your major advisor is your academic advisor. For students who do not have an academic advisor, the Dean of Faculty’s Office will assign someone who will contact you to discuss any questions you might have.
• Please have your student reach out to studentaffairs@bates.edu with questions about switching to remote study.

• To keep your information up to date, contact records@bates.edu with any changes.
• Browse our team’s most recent email updates to parents.
• If you wish to be able to access billing or other information, your student will need to initiate Garnet Gateway access for parents/guardians.
• If your student has already granted you access, you visit the Garnet Gateway login.

The SFS team is a helpful resource for inquiries related to tuition and to your student’s financial aid award. 

• Student Financial Services: COVID FAQ
• Contact the Financial Aid team with specific questions.
• Tuition calendar
• Contact the Finance Office with any billing inquiries.