• Learn about the services provided by Health Services in conjunction with Central Maine Medical Center
• Contact Health Services with your specific questions at healthservices@bates.edu  
• Learn more about the four quarantine designations at Bates and the care given to students under any kind of quarantine.
• Remind your on-campus student to watch the campus public health videos via Lyceum.
• Counseling & Psychological Services (CAPS) strives to enhance each student’s well-being and provides telehealth opportunities, plus resources on managing mental health during the pandemic.

• Please refer to this detailed information about pre-arrival and drop-off protocols to help your student arrive safely.
• COVID-19 Testing Information for Students
• Expanded information on the testing process, including a video to help students visualize the process.
• Preparing your first-year student for arrival
• Support for our Bobcat First! students and their families
• Support for international students and their families

• Changes to dining for fall semester, including a link to the dining FAQ
• Residence and Campus Life
• Hotel housing student services for the cohort at the Hampton Inn
• COVID-19 Housing and Return Information

• First-year Orientation
• First-Year Seminar
• Course updates for returning students
• Course catalog, including a link to the Fall 2020 course schedule.

Some students and families may still be considering whether or not returning to campus is the right decision. Students have a number of resources available to help make this decision:

• Student Support Advisors (SSA): Every student at Bates has a SSA who provides personal support and supplemental academic advising. Sophomores, juniors, and seniors can find their SSA in their Success Network on the BatesReach website. Incoming students will be assigned a SSA by Friday, July 31.
• Academic Advisors: For first-year students and sophomores who have not yet declared your major, your FYS instructor is your academic advisor. For students who have declared a major, your major advisor is your academic advisor. For students who do not have an academic advisor, the Dean of Faculty’s Office will assign someone who will contact you to discuss any questions you might have.
• Director of Student Support Lisa Hardej coordinates all leaves of absence for students who have already matriculated. She can advise sophomores, juniors, and seniors who may be considering a leave of absence for the semester or the year.
• Director of Admission Darryl Uy coordinates all gap year and semester deferral requests for incoming first-year students. He can advise incoming students who may be considering a gap year or semester deferral.

• To keep your information up to date, contact records@bates.edu with any changes.
• Browse our team’s most recent email updates to parents.
• If you wish to be able to access billing or other information, your student will need to initiate Garnet Gateway access for parents/guardians.
• If your student has already granted you access, you visit the Garnet Gateway login.

The SFS team is a helpful resource for inquiries related to tuition and to your student’s financial aid award. 

• Student Financial Services: COVID FAQ
• Contact the Financial Aid team with specific questions.
• Tuition calendar
• Contact the Finance Office with any billing inquiries.