Welcome, Parents and Families!
The resources below will help you access key college resources, get involved with the college, and remind your student where to go for answers.
Have a question that isn’t answered here? Contact us at parents@bates.edu.
Please note: To support the college’s efforts to keep our campus healthy and safe, our team is currently working remotely. Our working hours are still 8am to 4:30pm Eastern. Any emails received will be responded to within one business day. We are also happy to meet with you—whether via Zoom or over the phone —within those times. Our toll-free line (1-888-522-8371) is monitored regularly.
Supporting your incoming student
- Incoming students received access to Garnet Gateway in late May 2021. This online portal is where they will receive rolling updates on forms to complete over the summer. Please encourage your incoming student to check Garnet Gateway and their new Bates email address regularly.
- Please direct your student to the Orientation website. There is a wealth of information here.
- Questions about tuition dates and payment options? The team at Student Financial Services is extremely helpful.
- The 2021-2022 Residential Calendar has guidance on drop-off dates, school breaks, and more.
Connecting families with Bates
- Back to Bates is our family weekend. At the moment, this event is scheduled for October 1-3, 2021. However, it is very important to note that no decision has yet been made about whether the event will take place in-person or virtually. As soon as that decision is made, we will be in touch with all families.
- Our Summer Family Welcome Series for incoming Class of 2025 families and families of transfer students will run virtually this year. Details and registration links will be emailed out to all incoming families.
- Are you hoping that relaxed pandemic restrictions will mean you can visit campus this coming year? Here are resources on where to stay in the area.
- Not sure if Bates has your correct contact information? Please reach out to records@bates.edu with your current details.
Health Services, health protocols, and student support
- Learn about the services provided by Health Services in conjunction with Central Maine Medical Center and about how students can access after-hours care.
- This FAQ addresses many common inquiries about the college’s COVID-19 vaccination requirement.
- Counseling & Psychological Services (CAPS) strives to enhance each student’s well-being and provides telehealth opportunities, plus resources on managing mental health during the pandemic.
- As campus health protocols are announced for Fall 2021, we will link them here for easy reference.
Staying in touch with Bates
- To keep your information up to date, contact records@bates.edu with any changes.
- Browse our team’s most recent email updates to parents. Looking for email updates for incoming Class of 2025 families? They’re right here.
- If you wish to be able to access billing or other information, your student will need to initiate Garnet Gateway access for parents/guardians.
- If your student has already granted you access, visit the Garnet Gateway login.