Faculty responses and comparisons with other colleges

The response rate for Bates faculty was 76 percent. This is higher than that achieved in previous library and technology surveys, and higher than the average response rate in the comparison group (62 percent). Here is what we learned about how their answers compared to those of other colleges:

      1. Bates faculty rate virtually all ILS services as more important than the average faculty in the comparison group, especially :
        • Lyceum and Lyceum support
        • Departmental and specialized computing labs
        • Library subject guides
        • Computing website
        • Web conferencing (e.g. Skype, Adobe Connect)
        • Technology support for students’ scholarly research
        • Library research instruction for academic courses
        • Interlibrary loan
        • Library reference services
        • Support for digital audio/video creation
        • Garnet Gateway
        • Library support for students’ scholarly research
      2. Bates faculty are more satisfied than the average of the comparison group with:
        • Lyceum and Lyceum support
        • Input into library decisions
        • Input into computing decisions
        • Library liaison services
        • Online library catalog
        • Borrowing technology equipment
        • Departmental/specialized computing labs
        • Computing web site
        • Overall library service
        • Instructional technology service
        • Library collections (physical)
        • Garnet Gateway
        • Support for specialized computing needs
        • Library research instruction for acadmic courses
        • Technology in meeting spaces and classrooms
      3. Bates faculty are less satisfied than the average of the comparison group with:
        • Performance of wireless network on campus
        • Availability of wireless access on campus
        • Access to online resources from off campus
      4. Bates faculty say they are more informed than the average of the comparison group about:
        • Copyright and fair use issues
        • Scheduled network downtime
        • Whom to contact for library and computing needs
        • Privacy issues related to technology
      5. Bates faculty say they are less informed about:
        • Data backup solutions

Faculty Response Details (in order of perceived importance, left to right)

Faculty Satisfaction, Most important
Faculty Satisfaction, Very important

MISO Survey 2012