Ladd exterior.

Who we are

Meet the people who power Information and Library Services at Bates.

IT Service Desk

What we do

Explore the services we offer to support teaching, learning, and research.

Classroom technology.

How we do it

Review the policies that guide our work and ensure service quality.

Outside Ladd Library

Where to find us

View our campus locations and current hours for libraries, labs, and service desks.

IT Service Desk

The IT Service Desk is the central location for all IT-related and Classroom Support and Questions. If you are looking for an answer to a problem, check out our knowledge base. Here you will find many answers to some of the common questions we receive at the IT Service Desk!