Contact


Welcome! We look forward to assisting you with your financial aid and student account needs. Please feel free to be in touch with us by:

  • Visiting our office in Libbey Forum between 9 a.m. and 4 p.m., Monday through Friday.
  • Phone, at 207-786-6096 during business hours, Monday through Friday.
  • Email, at sfs@bates.edu – we will reply to you as soon as possible.
  • If you would like to schedule an appointment to speak or meet with a financial aid or student account advisor, please email or call – we are happy to provide assistance.


Office Location

Our office is located in Libbey Forum, at the corner of Mountain Avenue and College Street.


Staff Directory

Wendy G. Glass

wglass@bates.edu

Director of Student Financial Services
207-786-6096

Libbey Forum, Room 105

Financial aid counselor for students with last names N-Z and International Students

Jaime L. Theriault

jtheriau@bates.edu

Senior Associate Director of Financial Aid
207-786-6096

Libbey Forum, Room 108

Financial aid counselor for students with last names A-F

Audrey H. Thebarge

athebarge@bates.edu

Associate Director of Financial Aid
207-786-8390

Libbey Forum, Room 110A

Financial aid counselor for students with last names G-M

Heidi R. Gagnon

hgagnon@bates.edu

Senior Associate Director, Student Accounts
207-786-6060

Libbey Forum, Room 104A

Heidi L. Bisson

hbisson@bates.edu

Associate Director of Student Accounts
207-786-6172

Libbey Forum, Room 104B

Maddie G. Margraf

mmargraf@bates.edu

Student Accounts Receivable Coordinator
207-786-6168

Libbey Forum, Room 104C