Contact


Welcome! We look forward to assisting you with your financial aid and student account needs. Please feel free to be in touch with us by:

  • Phone, at 207-786-6096 during business hours, Monday through Friday.
  • Visiting our office in Libbey Forum – we are open from 9am-12pm, and 1-4pm on Tuesdays, Wednesdays and Thursdays.
  • Email, at sfs@bates.edu – we will reply to you as soon as possible.
  • If you would like to schedule an appointment to speak with a financial aid or student account advisor, please email or call – we are happy to provide assistance.


Office Location

Our office is located in Libbey Forum, at the corner of Mountain Avenue and College Street.


Staff Directory

Wendy Glass, Director of Student Financial Services

  • wglass@bates.edu
  • 207-786-6096
  • Libbey Forum, Room 105
  • Financial aid counselor for students with last names R-Z and international students

Jaime Theriault, Senior Associate Director of Financial Aid

  • jtheriau@bates.edu
  • 207-786-6096
  • Libbey Forum, Room 108
  • Financial aid counselor for students with last names A-D

David Mahoney, Associate Director of Financial Aid

  • dmahoney@bates.edu
  • 207-786-8390
  • Libbey Forum, Room 110A
  • Financial aid counselor for students with last names L-Q

Kevin Cusson, Assistant Director of Financial Aid

  • 207-786-6061
  • Libbey Forum, Room 110
  • Financial aid counselor for students with last names E-K

Nina Hicks, Financial Services Counselor

  • 207-786-5956
  • Libbey Forum, Room 112

Heidi Gagnon, Senior Associate Director of Student Accounts

  • 207-786-6060
  • Libbey Forum, Room 200

Heidi Bisson, Assistant Director of Student Accounts

  • 207-786-6172
  • Libbey Forum, Room 110