Services Provided

In response to students’ needs to access services sooner, as well as the continuously increasing demand for our services, CAPS will now offer an increased number same-day access appointments beginning in fall 2021. This stream-lined scheduling approach not only provides more access but allows for much more flexibility in scheduling appointments.  Bates students can use same-day access appointments to meet with a counselor for the first time in an academic year, schedule a one-time consultation appointment for a specific concern or need, or schedule a follow-up appointment with a counselor they have previously worked with.  Simply email or call 207-786-6200 to see what times are available that day and to schedule.  Appointments will be scheduled on a first-come, first-served basis and may fill up early during busier times of the semester.

One-Time Consultation

In our efforts to provide quicker access to services for students who need support in problem-solving a specific issue and not necessarily ongoing therapy, we are offering a same-day, 25-minute consultation with one of our clinicians.   These appointments are meant to be a one-time consultation session to problem solve a specific concern (e.g., advice on roommate or relationship conflict, how to best manage stress, coping skills regarding anxiety, help making a decision).   The consultation meeting is designed to be goal-oriented so that you can leave with a set of next steps.    If a student wants/needs a follow-up in the future, they can call and request another one-time, same-day consultation.

Keep in mind:

  • Appointments are only scheduled for the same day and are first-come, first-served. These are not drop-in appointments.
  • This is a one-time consultation and is not meant for ongoing psychotherapy.
  • Any follow-ups may be with a different clinician.
  • It will help to have an identified goal in mind

We will be accepting requests for the same-day consultation appointments by phone (207)786-6200 starting at 8:45 a.m.   Once those appointments are filled, you may call the next day.  These appointment openings will not be filled until the morning of the same day.

Individual Counseling

Counseling & Psychological Services offers individual counseling for any Bates student who wants to explore personal concerns one-to-one with a licensed therapist. Concerns vary from coping with the challenges of college life to more severe emotional and interpersonal problems. A variety of therapeutic approaches may be used to help students identify and understand the source(s) of their difficulties. Such insights may then be translated into plans for action and change. 

Psychiatric Medication Evaluation and Management

CAPS employees a full-time psychiatric nurse practitioner and a psychiatrist who has office hours one day each week.  All students interested in psychiatric evaluation or medication management must first meet with a member of the counseling staff for an initial assessment and referral to one of our psychiatric providers.

Crisis Intervention

CAPS strives to be responsive to students’ needs in a timely manner.  Typically, our services are offered on an appointment basis.  However, we are aware that emergencies requiring immediate attention can exist for students and our same-day crisis services are designed to assist these students during our normal business hours, Monday through Friday 9:00 am to 5:00 pm.  Examples of emergency situations include:

  • You are currently so distressed that you may be unable to keep yourself or others safe.
  • You have a current plan to attempt suicide or to harm someone else.
  • You have recently been physically or sexually assaulted.
  • Someone close to you has died recently.
  • You are having strange experiences such as hearing voices or seeing things that others do not.
  • You have knowledge of another person being abused or assaulted.
  • You have had a severe reaction to a psychiatric medication.
  • You have witnessed a traumatic event within the last few days.
  • You have been unable to attend classes because of severe depression or anxiety.

To speak to a crisis counselor 24/7 during the academic year, call 207-786-6200 and dial “0” at the prompt.


Professional staff often act as consultants in crisis situations, and in making appropriate referrals to other agencies. For example, students, parents, or faculty/staff may consult with a CAPS professional regarding a student, child, or colleague having a specific emotional problem, or about other matters. Such consultations are available by appointment or telephone. CAPS staff serve as consultants to Residence Life and Student Affairs.

Workshops and Outreach

Consultation and outreach services are available to Bates  community. CAPS offers developmental and prevention programming through workshops and outreach presentations. Please call 207-786-6200 to talk with us about an outreach or workshop request.

Referrals to off-campus providers for specialized or intensive treatment

CAPS staff can work with students to find and help facilitate referral to specialized or intensive treatment off campus or refer students to mental health providers off campus if preferred.


While CAPS offers an array of mental health services to the Bates student body, there are times when a student’s needs extend beyond the scope of services CAPS can provide.   CAPS reserves the right to refer in the following situations:

  • Students who require more than once weekly individual therapy for an extended period of time.
  • Students who have had extensive treatment in the past and need/expect extensive long-term additional treatment.
  • Students who require excessive utilization of crisis intervention.
  • Students who present a chronic, ongoing risk of harm to self or others, and whose symptoms do not respond to outpatient intervention or require specialized services.  This includes students with a history of multiple hospitalizations, chronic suicidality, homicidality, and/or a history of repeated suicide attempts.
  • Students presenting with a concern or disorder, that requires expertise or resources, not sufficiently available at CAPS.  Examples may include, but not limited to, mandated or court-ordered assessment and treatment, forensic assessments, and extensive treatment for eating disorders.
  • Students who are unable to maintain prolonged periods without treatment (i.e. academic breaks).
  • Students who are non-compliant with treatment, as defined by excessive no-shows, repeated stops and starts to counseling, and/or repeated requests to change providers.
  • Students who demonstrate harassing, menacing, threatening, or violent threats or behaviors toward a member of the CAPS team.
  • CAPS staff are available for a 1x only consultation session for Bates students outside the state of Maine for brief consultation,  case management, and support/transition of care appointments via telehealth only.  Due to mental health professional licensing restrictions, CAPS clinicians are not able to offer therapy sessions to Bates students outside the state of Maine.

Note: Counseling and psychiatric services are provided at no cost to Bates students.  The number of sessions is based on student’s needs. Students and their provider can decide what is most beneficial and how long to continue.