Counseling & Psychological Services (CAPS)

Counseling and Psychological Services (CAPS) works to support the holistic development and psychological health of Bates students. CAPS is committed to provide equitable access and services to all Bates students supporting their personal and educational needs.

Meet the CAPS staff here.

Care at CAPS

CAPS is located at 31 Campus Ave, the same building as Bates Health Services. Our entrance is on the side of the building, pictured here. In the picture, you can see the quad in the distance across Campus Ave.

CAPS services are free and confidential for enrolled students during the academic year. We provide timely appointments, many of these being same-day appointments, to maximize accessibility and address each student’s primary concerns. CAPS offers short-term individual, group and psychiatric services, and referrals when needed. Contact us Monday through Friday 8:45 a.m. to 5:00 p.m. If you are ready, reach out by using one of the buttons below to connect with us now.


We see the vast majority of students within a day or two depending on your availability.

If you call or email us to schedule an in-person or telehealth appointment, we recommend you check your calendar first. That way, you can identify two or three times and days that work for your schedule.

This could sound like: “I’m calling/writing to set up an initial appointment. I can meet Thursday at 2 pm or Friday at 9 am this week. Thanks!”

You and the counselor you meet with will discuss a treatment plan that best meets your needs within the available resources at Bates, including:

  • one-time consultation
  • short-term counseling
  • confidential group therapy
  • help with referrals for medication or long-term therapy

Frequency and scheduling of sessions will be a collaborative and flexible agreement between you and your counselor.

For frequently asked questions about our services, click here.

ServiceDescriptionHow to arrange
Same Day AccessDaily same-day appointments with CAPS staff, both in person and via telehealth.Call CAPS
Email CAPS
Short Term CounselingShort term counseling with on-campus providers, both in person and via telehealth.Call CAPS
Email CAPS
GroupsTherapy groups for students to connect with, learn from each other, and reduce feeling alone. On Campus.Call CAPS
Email CAPS
Crisis Counseling24 hours a day counselor-on-call via Protocall, available to students on campus.Call Crisis Counselor
Crisis SupportIf you are concerned about a student’s immediate safety or well being.

Campus Safety 

Local municipal resources



On Campus: 207-786-6111

Off Campus: 911
Tailored ReferralsCounselors will help you connect to community providers for counseling or psychiatric services.Email CAPS and let us know you need support finding a community provider.

The staff of Bates College Counseling & Psychological Services is committed to social justice and examining the impact of systemic and historical issues of power, privilege, and access to resources at the individual, interpersonal, institutional, and structural levels. We are dedicated to the active process of critical thinking and rigorous self-reflection to ensure that all students are treated fairly and competently as well as to compensate for obstacles and unequal treatment that can be set in place by individuals, institutions, and society.

Bates College CAPS is committed to creating an environment that meets the needs of all who wish to participate. If you have a disability and anticipate a barrier to your ability to utilize our services, please email Allison K. Brown, Associate Director to discuss possible accommodations.

If you are concerned about a student’s safety or well-being when CAPS is closed, please call Campus Safety at extension 6111 or (207) 786-6254.  

If you or the student are off campus, please call 911.

Call 988 for the national Suicide and Crisis Lifeline.

Faculty and Staff can go here to access a guide for working with students in distress.