SA: Ronj Manager (S9895C)

Summary

Ronj Managers work collaboratively to oversee all of the daily Ronj operations. Managers oversee Assistant Managers, Servers, and Stock Specialists (generally a staff of around 20 students). Managers are responsible for Accounting, Inventory Management, Event Programming/Publicity, Sanitation Operations, and Staff Development. Managers collectively supervise the Ronj staff, coordinate training, set up Ronj hours and shift schedules, and oversee all maintenance and management of the Ronj. Ronj Managers are supervised by the Office of Campus Life. Please note this position is only open to individuals who have experience as Ronj Assistant Managers, Servers, or Stock Specialists.
Leadership Development
Campus Life embeds the Bates Leads Framework into its student leadership and employment positions. The following competencies are most relevant to this position:

Consciousness of Self & Impact: Awareness of one’s beliefs, values, attitudes, and emotions; recognition that these are shaped by cultural context and other external forces. Self-awareness, including one’s inherited and positional power and privilege. Awareness of one’s impact on individuals and community, recognizing the impact of each action and inaction
Ronj Managers will be most successful if they are able to know their own strengths, as well as the strengths of the assistant managers and servers they work with.

Commitment: The passion, energy, creativity, and follow-through one brings to ideas, pursuits, and collective goals.
This position involves a high level of responsibility, and requires creative thinking. Campus Life professional staff are here to guide and support the Ronj Managers, but it is ultimately up to each manager to manage their day-to-day workload.

Collaboration: Working reciprocally with others. Working across differences to achieve a shared goal. Bringing multiple perspectives, diverse experiences, and individual creativity to bear on a pursuit.
This position requires working with a diverse group of Ronj staff, as well as a variety of campus partners including Dining, Campus Life, and club/org leaders.

Common Purpose: Cultivating a shared goal, direction, and sense of responsibility.
This position requires setting overall goals for the Ronj, and working with Campus Life staff and Ronj staff to create a shared sense of purpose and responsibility.

Basics

  • Department: Ronj
  • Supervisor: Nick Dressler
  • Office Location: Chase Hall 001A
  • Email: ndressle@bates.edu
  • Hours: 6
  • Workers: 4

Responsibilities

Jointly Managers are responsible for all Ronj publicity, the Ronj space, Ronj staff training, shift scheduling, handling of cash and accounting for funds, balancing the budget, events/ programming for the Ronj, inventories, orders, upkeep, opening and closing the Ronj, assisting with Ronj social media, and maintaining communication between Ronj staff members and Campus Life.
Manager accounting tasks include working closely with Accounting staff at Bates College, maintaining spreadsheets online, using Square (payment system), checking inventory, identifying which days and shifts are generating the most income or space usage, depositing cash revenue, and maintaining closing forms.
Manager stocking tasks include getting cash advances or handling reimbursements, using the college credit cards, stocking and putting away items, checking the Ronj weekly to identify stocking needs, handling online and phone orders for cups, sleeves and hard goods, and keeping track of the vendors the Ronj uses.
Manager events and publicity tasks include handling logistics and set up for events on-site at the Ronj, communicating with clubs and performers, submitting contracts to Campus Life for review, and spearheading marketing, including print and social media.
Managers also take on tasks in other areas as needed, such as staff development and training, shift coverage, food safety standards and compliance, recipe standardization, equipment maintenance and upkeep, and other tasks as required for efficient operation of the Ronj.
Oversees the hiring process and supervision of the Ronj Assistant Managers and the Servers.
Communicates regularly and attends all check-ins/meetings with Ronj staff and Campus Life supervisor.
Ensures that all sanitation, safety and security regulations at the Ronj are adhered to by the entire Ronj staff.

Requirements

Familiarity with the Ronj (frequents the space, has worked on staff – ideally for at least 2 years).
Timely in presence and Campus Life communications (ability to respond to emails in 24hrs unless special circumstance arises).
Effective in communicating with a variety of stakeholders, including fellow managers, student supervisees, and campus partners.
Willingness to develop and practice conflict resolution skills.
Should be honest, flexible, responsible and dedicated.
Ability to adapt to rapidly changing circumstances.
Willingness to learn and make changes based on recommendations of students/staff/customer/Campus Life ideas and opinions.
Passion for cultivating an inclusive, safe, and non-drinking space.
Ability to work with a diverse set of colleagues and staff members.
Competence in peer supervisory and leadership skills, such as developing the strengths of peer supervisees, mediating peer-to-peer conflicts, and coordinating/delegating responsibilities among a staff of 20+ peers.

Reporting

Ronj Managers are supervised by Campus Life professional staff. Managers collectively supervise the Ronj staff and training, set up Ronj hours and shift schedules, and oversee all maintenance and management of the Ronj.

Working Conditions

All shifts will be completed either in the Ronj coffeehouse at Ross House, or at the Ronj cart elsewhere on campus. Training sessions may take place in other campus spaces. Depending on specific management responsibilities, there may also be trips off-campus to obtain supplies for the Ronj.