While processing Student Personnel Actions the system may show a Warning or Error message after you Submit.
Warnings will not stop the process and can be ignored.
Errors will stop the process and must be corrected before you can submit. See some common error messages below and how you can correct them. Once you have corrected the error, you must Save and then Submit. The transaction status will change to Approved if the submit was successful.
*ERROR* ID is not defined as an employee. Establish Employee record: If you get this error while submitting a Hire – Has BWA action it means the student is not Bates Work Authorized. Please delete this action and start again, using the Hire – Needs BWA action, as that will initiate the Bates Work Authorization process.
*ERROR* This employee already has a primary job: If you get this error while submitting a Hire – Has BWA action, it means the student already has a primary job. If you click on the “More” button on the right side of the screen in Garnet Gateway, more fields will appear; select “Contract Type.” The Contract Type defaults to Primary, but if a student already has a primary position, you will need to change this field to Secondary, click Save, and then click Submit. A student can only have one Primary position at a time, but can have multiple Secondary positions.
*ERROR* A Primary Job has not been defined for this employee: If you get this error while submitting a Hire – Has BWA action, it means the student does not currently have a Primary job assigned. If you click on the “More” button on the right side of the screen in Garnet Gateway, more fields will appear; select “Contract Type.” This means the student is being rehired into a position that was previously one of their Secondary positions. Please change this field to Primary, click Save, and then click Submit. A student must have a Primary position, so if no currently active position for the student is coded as Primary, the one you are submitting must be updated to the Primary position.
*ERROR* Begin Date must equal the first Jobs Detail Effective Date: If you get this error while submitting a Hire – Has BWA action, it means the student has held this position at one time, but has been terminated. You will need to change the Begin Date in the “New Value” column to match what the Begin Date field shows in the “Current Value” column and then Save. The error message will still show at the top of the screen, however, once you Submit, the transaction will move to Approved status.
*ERROR* Effective must be greater than Last Paid Date of DD-Month-YYYY: If you get this error while submitting a Labor Charge Update or a Timesheet Approver Change action, it means that student has been paid on that job for the pay period ending with the date in the error message. Please refer to the Biweekly Staff/Student Payroll Calendar if you are unsure of the appropriate date. Please delete this action and start again, using the first day of the following pay period as your Effective Date on the first page. If you need prior pay period charges redistributed to the new Fund/Org/Activity for a Labor Charge Update action, please indicate what date the change should be retroactive to in the Comments section.
If you get this error when submitting a Terminate a Position action delete this action and start again, using the date in the error message as your Effective Date on the first page. The date that appears in the error message is the End Date of the pay period from which the student was most recently paid on the position you are trying to terminate. Terminate a Position actions should always use the end date of the last pay period on which the student was paid from that job. If the student stopped working in the middle of the pay period, enter the last day worked in the “Personnel Date” field in the action. This can be viewed by clicking on the “More” button on the right side of the screen in Garnet Gateway. Please refer to the Biweekly Staff/Student Payroll Calendar if you are unsure of the appropriate date.
*ERROR* Job Begin Date cannot be after Employee’s Termination Date: If you get this error while submitting a Hire – Has BWA action it means the student’s employee record has been terminated for some reason. Please contact SEO at seo@bates.edu so we can investigate. You will not be able to clear this error.
*ERROR* New Effective Date cannot be after Employee’s Termination Date: If you get this error while submitting a Hire – Has BWA action it means the student’s employee record has been terminated for some reason. Please contact SEO at seo@bates.edu so we can investigate. You will not be able to clear this error.
*ERROR* Invalid Supervisor ID: Ensure that the Bates ID entered in the Timesheet Approver ID field is accurate. Bates ID’s are 9 characters in length. If you copy and pasted, make sure there are no invisible characters at the beginning or end of the entered ID. If these steps do not clear the error, contact seo@bates.edu.
If you are unable to get the error message to clear, please contact the Student Employment Office at seo@bates.edu