ADM: Admission Ambassador Coordinator (S99746)

Summary

Ambassador (formerly Tour Guide) Coordinators are the logistical and managerial leads of the Ambassador/Tour Guide program in the Admission Office, providing direct support to Admission staff, Ambassadors/Tour Guides, and Senior Fellows, in addition to helping shape the future of campus visitor experience in our office. Coordinators are an absolutely integral part of both daily and long-standing visitor operations. Professional development opportunities, abilities to learn more about Admissions work, and continuous training processes will all be available to Coordinators throughout the year.

Successful applicants will be collaborative, enthusiastic, reliable, creative problem-solvers, detail-oriented, organized, efficient, empathetic, and responsible, with the emphasized ability to work independently as needed.

We strongly encourage students of all backgrounds, life experiences, interests, and identities to apply. This is absolutely a role where we celebrate the complexity of the Bates student body at large.

***Please note that the Cover Letter requirement for this job position will not be judged in any way based on formatting or professionalism. Feel free to be creative in answering and please focus on answering the question, “why are you excited about and interested in the Ambassador Coordinator Position?” as opposed to “why are you qualified for the Ambassador Coordinator position?”***

Basics

  • Department: Admission
  • Supervisor: Sadie New
  • Office Location: Lindholm House
  • Email: snew@bates.edu
  • Hours: 4-6
  • Workers: 2-4

Responsibilities

– Take the lead on specific project areas, which could include, but is not limited to, creating the Ambassador monthly schedule, planning logistics and staffing for special group visits, brainstorming improvements to tours/campus visitor experience as a whole, creating community building and professional development opportunities for Students in Admission (SIA) staff, recruiting/hiring further generations of SIA staff, and carry out and shape training for new Ambassadors.
– Answer emails from prospective students.
– Collaborate with Admission staff and other Coordinators to facilitate smooth operations.
– Coordinate staffing for in-person events and programming.
– Assist in the carrying out of daily tour and visit logistics, ensuring smooth and communicative processes throughout all of SIA staff.
– Participate actively in weekly meetings with other Coordinators and staff.
– Lead a team of 10-15 Ambassadors per Coordinator.
– Other duties as assigned by Admission staff.

Requirements

Previous experience for any length of time as an Admission Summer Intern and/or Tour Guide/Ambassador is required for this position. Students from all class years will be considered and are encouraged to apply. Students must be transparent about their plans to study abroad, if applicable.

Please note that this role can be held at the same time as other roles in the Admission Office. This role does not supervise nor report to Senior Fellows.

Reporting

This role, in its entirety, reports to and works with Sadie New, Admission Counselor and Students in Admission (SIA) Staff Coordinator, though there will be collaborative opportunities with other students and staff. Please contact snew@bates.edu with any questions.