REG: Clerical Assistant (S9633C)
Summary, Scope, and Responsibilities
This student performs clerical duties. This role is also instrumental in greeting and directing visitors who come to the Student Financial Services office. The Clerical Assistant interacts with our constituents via phone and in-person, and must act and speak with discretion. He or she is responsible for reviewing forms dropped off by visitors, arranging meetings, providing basic information to commonly asked questions and performing other duties as assigned.
The individual in this role is expected to be highly accurate with information processing. Confidentiality, reliability and attentiveness to detail are imperative
Specific responsibilities include, but may not be limited to:
- Answering and routing incoming phone calls
- Recording messages in a database
- Processing incoming mail
- Handling small amounts of cash
- Providing basic information to students, faculty, staff, parents, etc.