SA: Ronj Server (S9894A)

Summary, Scope, and Responsibilities

The Ronj Servers prepare and serve beverages and food at the Ronj. They work closely with other Ronj staff and customers to maintain the Ronj coffeehouse and may assist with Ronj events. They assist with the daily maintenance and operations of the Ronj.

Ronj Servers must have a willingness to learn new skills and a desire to be part of the Ronj family/ experience

Ronj Servers take weekly shifts (including rotating shifts) – they must be present and maintain a level of professionalism during these shifts. Please note that shifts are typically 2 hours long; those hired can expect to work between 2 and 4 shifts per week.

Ronj Servers will learn and be expected to take payments, prepare drink or food orders, and develop customer service skills.

Ronj Servers must be present at any mandatory Ronj meetings or training.


The Basics


Department: Campus Life
Supervisor: Nick Dressler
Office Location:
Email: ndressle@bates.edu
Pay Grade: A
Hours: 4-8
Workers: 20

Qualifications, Requirements, and Responsibilities

Requirements


Ability to communicate effectively in a customer service setting. Willing to embrace challenge and critically problem solve to meet customer needs. Past experience in customer service positions, particularly those in food service, will be looked upon favorably, though is not required for this position.

Reporting


Ronj Servers report to Ronj Assistant Managers and Managers and may also work in coordination with the Assistant Director of Campus Life.

Responsibilities


All shifts will be completed in the Ronj coffeehouse at Ross House, with the potential exception of training sessions, which may take place in other campus spaces.