ADV: Reunion Bates Star (S9995X)
Summary, Scope, and Responsibilities
Reunion is a weekend long event, bringing over 1,300 alumni together between 14 classes.
Reunion BatesStars work directly with the alums on campus, giving help wherever and whenever it is needed. BatesStars begin their work with an orientation dinner, during which they learn to use the golf carts and what their responsibilities are not only with the class they are hosting, but with the other alums on campus as well. The festivities begin on Friday and last until Sunday, during which time BatesStars are “on-duty” with their walkie-talkies on and ready for whatever may be needed.
Tasks and Responsibilities:
The responsibilities of a BatesStar are not only for their specific class, but for all alumni on campus. Although each BatesStar is primarily responsible for his/her class, a BatesStar is expected to provide assistance to anyone who may need it throughout the weekend. BatesStars usually begin their weekend on the Wednesday before Reunion, with an orientation, golf-cart training and test and BBQ. Those who are assigned to the 50th Reunion class will begin Thursday morning, others Friday morning, by decorating the dorm in which his/her class will be staying; this may include blowing up balloons, hanging streamers in the lounges of the dorm(s) and transporting food, water, coolers, etc. to the dorm to ensure that each building is adequately supplied. Often times BatesStars are given pictures to help decorate the lounge(s) and posters (or asked to make their own) which welcomes their class to Reunion. BatesStars usually remain in the dorm while their class arrives, providing assistance to those who may need help carrying suitcases. BatesStars are also responsible for making sure each alum is able to get into his/her room, hassle-free. If there is a problem with a key (which oftentimes there is), it is up to the BatesStar to make that alum his/her number one priority and fix the problem as quickly as possible. BatesStars must also be available incase an alum needs extra supplies, such as towels, blankets, soap, etc. Once alums arrive and activities begin on campus, BatesStars must be available to transport alums to wherever they may need to go, including class meals, panel speakers, and the Memorial Service. Before the class parade, BatesStars help their class assemble costumes, make signs, group for the parade, etc.
BatesStars may also be called upon to work in registration for an hour or two or as a meet & greet person at Commons or other venues where an activity may be occurring (or even to dress up as the Bobcat). BatesStars eat meals in Commons with the alums and stay in the same dorm with their class, still available incase anyone has any problems. BatesStars begin every morning at 7am by bringing all golf carts from Merrill to campus, and end every night (once all alums are in their dorms or are no longer in need of golf carts) by returning every cart to Merrill.
The most important responsibility of a BatesStar is making sure EVERYONE on campus is happy the entire weekend. They are always “on” and need to be prepared to answer any question an alum has, give directions, transport someone somewhere, troubleshoot a problem, direct them to a staff member and relay any feedback to the Alumni and Parent Programs Staff. It is an exciting weekend for alums, especially those seeing their friends/the campus for the first time in 50 years, so it is up to the students to provide as much assistance as possible, in order for the alums to maximize and enjoy their time with their friends. BatesStars are expected to be the front face for our office and must always be professional, helpful, friendly and willing to do whatever is needed at a moment’s notice. They are required to attend the following activities (including set-up, greeting, staffing and tear-down):
- Wednesday Orientation and BBQ
- Thursday 50th Lunch or Dinner (if they are that class’s host)
- Friday Welcome Centers in each class’s lounge on campus
- Friday lunch
- Friday evening Lobster Bake
- Friday evening fireworks and bonfire
- Saturday parade
- Alumni Council meeting
- Saturday picnic lunch and ice cream social
- Each class’s afternoon activity/programming
- Saturday evening class-specific banquet
- Saturday evening concert/movie
- Sunday brunch
- Sunday Memorial service
- Sunday afternoon BatesStar thank-you BBQ
These are the minimum time requirements. In between, BatesStars are expected to be with their class in their respective dorms, assisting staff members or transporting people across campus. BatesStars can expect to be on-call and available at a moment’s notice for the entirety of the weekend. The position requires great leadership skills, customer service skills, a positive attitude and lots of energy!