Download the Bates health insurance brochures

Questions concerning coverage or claims

If you have specific questions on your medical bill or procedure, please contact Central Maine Medical Center.

Contact Information:

To discuss billing issues, please contact CMMC Patient Financial Services.

  • Central Maine Medical Center (207) 795-2237  or
  • Toll Free in Maine 888-869-3101

Location: 29 Lowell Square, Lewiston (1st floor)

Office Hours:

  • Monday and Wednesday – 8:30 a.m. to 6:00 p.m.
  • Tuesday, Thursday and Friday 8:30 a.m. to 4:30 p.m.

Insurance Information

Bates requires all full-time students to have health insurance, and offers coverage to students who are not covered through another policy.

To ensure that students have the opportunity to enroll in the Bates Student Health Insurance plan, the college annually asks students to indicate on the Garnet Gateway whether insurance coverage is needed. Students can elect coverage through the Bates plan or decline coverage if they are covered through another insurance policy. International students cannot decline coverage unless they are insured under a U.S. plan. The 2019-20 premium for coverage is $2,153 — this amount is charged automatically to the student account for those who elect coverage. Please note that students awarded need-based financial aid from Bates receive additional grant to offset 100 percent of this cost.

The Bates College Student Health Insurance Plan becomes effective August 15, 2019, and ends August 14, 2020.

If you have insurance through your family policy, especially if you are coming from out of state, you should call your insurance company to let them know you are at Bates College and determine how to handle all insurance claims while at Bates. As part of our partnership, CMMC Patient Financial Services  will be able to assist you with questions about your claim or billing. You may contact them by one of the methods noted above.   Please be aware that pre-approval is often needed for x-rays, lab tests, and hospitalizations. (If your insurance will not cover you while at Bates, we recommend joining the Bates insurance plan to be sure you have adequate coverage while on campus.)

If you have purchased the Bates College policy, the Patient Services Representative can help you with certain questions you may have. You are still responsible for understanding your policy and following the needed procedures and claim form requirements.

Health Services will write prescriptions for most medical needs. These prescriptions can be filled at the CMMC Pharmacy, located at 12 High Street in Lewiston.