CS: Student Dispatcher (S9740B)

Summary

The Bates College Bobcat Express Student Dispatcher is primarily responsible for answering incoming phone calls from students requesting shuttle services related to Community Engaged Learning placements, medical appointments and local convenience shuttle escorts.

Basics

  • Department: Campus Safety
  • Supervisor: John Heutz
  • Office Location: 245 College St
  • Email: jheutz@bates.edu
  • Hours: 15
  • Workers: 6

Responsibilities

The Bates College Bobcat Express Student Dispatcher is primarily responsible for answering incomming phone calls from students requesting shuttle services related to Community Engaged Learning placements, medical appointments and local convenience shuttle escorts. Student dispatchers are also responsible for recording, dispatching and coordnating shuttle driver operations/escorts via laptop and 2-way radio.

Selected applicants will have the ability to choose the days and hours they wish to work from the openings listed below for the Fall ‘24 Semester.

Mon: 2:30p-5p, 8p-mid

Tue: 2:30p-mid

Wed: 2:30p-6p

Thu: 4p-mid

Fri: 8p-mid

Sat: 8p-mid

Position details

Requirements

Active listening, Coordinating Skills, Critical Thinking, Reading Comprehension, Service Orientation, Speaking, and Time Management

Reporting

Reports to Campus Safety Transportation Manager.