ILS: Digital Media Assistant (S99990)

Summary, Scope, and Responsibilities

The Digital Media Assistant works on media production tasks and provides client-facing support in the Digital Media Studios. Tasks can range from editing media to troubleshooting and assisting users in checking-in and checking-out loaner pool equipment. An interest or passion for filmmaking and/or media production is desired and a willingness to learn is essential.

List of Tasks and Responsibilities
– Answer basic client questions regarding digital media production.
– Assist users in the check-out and check-in of loaner pool equipment.
– Under direction of staff, capture, edit, transcode, and upload video and audio media.
– Assist in basic troubleshooting at the Digital Media Studios labs and studios.
– Elevate complex issues to appropriate Digital Media Studios professional staff

The Basics

Department: Information and Library Services
Supervisor: Colin Kelley
Office Location: Pettigrew 120
Pay Grade: B
Hours: 4-10
Workers: 3

Qualifications, Requirements, and Responsibilities


- Experience with Final Cut X and/or Adobe Premiere - particularly in the production of video essays or other academic digital media assignments - is helpful but not required. - Experience with digital photography, videography and other imaging tools is also very helpful. - An interest in digital media production and a demonstrable aptitude and interest in technology is required. - A positive, professional attitude when under pressure.


Works closely with the staff of Curricular Research and Computing.


- 90% desk job working on Apple computers. - Occasional lifting of items no heavier than 50lbs.