Guarantees, Billing and Payment

Important Event & Billing Guidelines

    • Deadlines: Estimated guest counts are due seven working days prior to the event, with the final guaranteed count due five working days prior to event.

    • Billing: You will be billed for your guaranteed count or the actual number of attendees, whichever is higher. If you do not submit a final count, we will bill based on your initial estimate, or actual count whichever is higer

    • Inclusions: Buffet and served pricing includes labor, linens, and china. Florals and decor are extra.

    • External Events: Payment must be pre-arranged with the Dining, Conferences, and Campus Events Office.

    • Cancellations: Cancellations made with less than two working days’ notice will incur a 25% cancellation fee. This fee is waived for events canceled due to inclement weather or extraordinary circumstances. Pick-up orders that are not picked up will be assessed a minimum 25% restocking fee.
    • Delivery Fee: Delivery orders will be assessed a $10.00 delivery fee

    •  Post Event Food Policy : Due to health regulations, all leftover food and unused items remain the property of Bobcat Catering; no refunds or credits will be issued. Removing leftover food, or equipment (serving platters, utensils etc.) from an event carries a minimum of a  $50.00 fee. For pick-up orders, food cannot be returned once it has left the building.
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