• The person on the phone doesn’t say who they are, or if they do, it’s a fake organization/department.
• Sometimes the phone number is “spoofed”, meaning that it looks like the call is coming from an official agency, such as the IRS, Immigration & Customs Enforcement (ICE) or the police, but it is not.
• They say false information such as, “There is a problem with your taxes/ immigration status.” They don’t provide specifics.
• They may call you in your preferred language.
• They will try to rush you and want you to act quickly.
• They usually demand money or gift cards – often hundreds and sometimes thousands of dollars.
• They might want you to meet with them at a certain place.
• They may threaten you with deportation, blackmail, violence, etc.
• They might tell you to stay on the line and not hang up.
• They may tell you that you must keep the conversation/exchange secret and try to schedule another call at a later date.
• The caller may know your school, phone number, and address.
• They might want to send you money and then demand you purchase things for them.

Phishing Emails:

• The sender email address looks strange.
• Spelling or grammar errors in the message
• Included links go to odd websites.
• The email asks you to purchase gift cards or money orders.
• The email asks you to provide credit card information.
• The email asks you for login information.

Duo Login:

• You receive a Duo ”push” login request when you aren’t expecting one — especially when you’re not actively logging in to an application or system. DO NOT APPROVE IT!