Emergency and Security Information

The Department of Security and Campus Safety is a 24 hour, 365-day service oriented department with the mission of providing a safe and secure environment for all those on our campus, and leading by example, through education, and enforcement.

The team of full-time Security Staff patrol the campus on foot, bicycles, and in vehicles. The department specialists are in continual communication with the Communications Center, which is staffed by Communications Specialists 24 hours a day. These Specialists answer emergency and routine phone calls, monitor security cameras and several access control points on campus. They are located at 245 College Street.

Emergency Phone Numbers

  • Security and Campus Safety: (207) 786-6254
  • Lewiston Police: (207) 784-6421 or 9-1-1
  • Central Maine Medical Center: (Emergency Room) 207-795-2200
  • St. Mary’s Hospital: (Emergency Room) 207-777-8120

Security Phones


There are over 140 security phones strategically located throughout the campus. These phones are connected directly to Security and Campus Safety – no dialing is required. The Security Phone System is monitored by the Communications Officer and is activated when the large red button in the center of the phone is pushed. If a phone is activated and the Communications Officer does not receive a response, an officer is immediately dispatched to that location. Security phones may be used to contact Security and Campus Safety for any reason, such as to call for an escort, report a suspicious person, or to report an emergency.

Communications Officers can contact the appropriate emergency personnel, whether it is Security and Campus Safety, police, fire, or medical personnel, and direct them to your location. Each Security Phone has a blue light above it which is clearly visible at night.

Emergency Response Procedures (Integrated Contingency Plan)

An Integrated Contingency Plan has been prepared to minimize hazards to human health and the environment potentially caused by fires, explosions, natural disasters, bomb threats, and any unplanned release of hazardous material to air, soil, surface water, or groundwater at or from the facility. The provisions of this plan will be carried out whenever there is a fire, explosion, or release of hazardous material at or from the facility that could threaten human health or the environment.

The important thing to remember in any emergency situation is to dial 786-6254 on your Bates College telephone. The x6254 number is to the Security and Campus Safety Office who are trained to respond to any emergency on campus. Dialing 6254 is an effective way of responding since the Security Department will contact the appropriate emergency personnel (security, police, fire, or medical personnel) and direct them to the appropriate location.