What to do if you’re a victim
If you receive a suspicious scam call, gather the following information:
• What day and time did they call?
• Who did they say they were?
• What exactly did they say? What did they want you to do?
• Did a transaction occur in person (cash) or electronically (transfer/credit card)?
Please contact CGE if you get a call like this. To prevent yourself from falling victim to a scam, review information from the USCIS on common immigration scams.
If you receive a phishing email:
Scammers send email messages in an attempt to trick you into revealing personal identity information that can be used to commit fraud, a practice commonly referred to as Phishing.
• Report it! Forward the phishing email to helpdesk@bates.edu and consider reporting the attack to the police and filing a report with the Federal Trade Commission.
• Passwords: If you have revealed your password, change your password on every account that uses it. For Bates passwords, also report the disclosure to the Help Desk at 207-786-8222 or helpdesk@bates.edu so they can be on the lookout for suspicious activity.
• Financial Information: If you have revealed financial information, contact your financial institution immediately and close any accounts that may have been compromised. Watch for any unexplained charges to your account.
If you have paid and/or released sensitive information to a scammer, please do the following
• Inform the police:
Report to Campus Safety at 207-786-6254.
Report to Lewiston Police Department at 207-784-6421
• File a report with the Federal Trade Commission
• Let the Center for Global Education know.