SASC: Resource Representative (S9598B)
Summary, Scope, and Responsibilities
The Student Academic Support Center (SASC) seeks students interested in working as a Resource
Representative. Resource Representatives greet visitors, guide them to the appropriate resources,
schedule appointments, maintain records, and perform clerical work, among other duties.
About SASC:
The Student Academic Support Center offers high quality, student-focused peer tutoring and other support services, including workshops, in a welcoming, inclusive environment. We aim to not only provide support, but to complement the classroom experience with a deeply social, collaborative and interactive learning environment that engages students and connects them to their peers.
The Basics
Department:Student Academic Services Center
Supervisor:
Eric Dyer
Office Location:
Coram Library, Room 224
Email:
edyer@bates.edu
Pay Grade:
Hours:
Workers:
Qualifications, Requirements, and Responsibilities
Responsibilities
Resource Representatives work regular weekly shifts at the Resource Representative Desk in Ladd Library. Students in the position also attend regularly scheduled training workshops which are part of the SASC LAMP Program, designed to empower them with a strong Learning Strategies skill set and a familiarity with campus resources, preparing them to engage in the future with their peers as academic mentors. Resource Representatives with two semesters of this work and training will be awarded the title of LAMP Fellow, and, ideally, be prepared to work
in a variety of student supporting roles, both within SASC and without.
Resource Representative responsibilities include:
● Attending all mandatory training sessions and resource representative meetings
● Attending all scheduled time at the Resource Representative desk
● Checking email daily for tutoring-related updates and announcements. Responding promptly to messages from students, faculty, and SASC professional staff. Arranging, in
advance, for a substitute when unable to work a regularly scheduled shift at drop-in hours.
● Greeting students at desk and direct them to appropriate campus resources
● Matching students seeking a tutor with the appropriate tutor
● Accurately recording student usage of SASC and Student Writing and Language Center (SWLC) resources
● Answering general inquiries
● Actively developing and refining your peer support skills through scheduled trainings, meetings and workshops, with the goal of being prepared to apply for a campus role serving as an academic mentor after two semesters of work as a Resource Representative
Requirements
Resource Representatives must have a desire to learn about campus resources available to support Bates students, including tutoring, advising, research and residential and campus life resources. They should also possess a friendly willingness to support, mentor, and foster trusting relationships with other Bates students. Desired qualities: patience, empathy and the enthusiasm to help others.
All applicants must participate in an on-campus interview which will be scheduled after application
has been submitted.