For Students – Important Information
- Bates furniture
- Bathroom toilets, sinks, showers, urinals
- Guest mattresses
- Insects/pest control
- Key/lock problems
- Lofting/bunking beds
- Luggage (airline delivery of lost luggage)
- Room temperature
- Window shades/screens
Check with your building Custodian for:
- Cleaning accessories
- Paper towels
- Toilet paper
Contact ILS/IT here or at 207-786-8222 for:
Washer/Dryer Card problems: College Store at 207-786-6121
Packages/Mail: Post & Print at 207-786-6098
Lost keys/IDs: Access Control at 207-786-6379
Dorm Damage: 207-786-6205
Bicycles: Register your bike through Security at 207-786-6254.
A list of bike racks and storage areas is available here.
Refrigerator Rentals: Contact either ReFridge https://www.refridge.com/ or New England Student Services: 401-405-0920 or www.nestudentservices.com. (ReFridge is solely fridges, NE services is the combo units).
Having a BBQ or other event? Reserve through Bates Events at EMS.
Will Facility Services enter my room when I’m not there? Yes, we need to enter rooms to make repairs if a work order is submitted. We will always respect a student’s privacy and belongings. Unless it is an emergency, we do not enter student rooms prior to 9:30 am.
NO Bates furniture may be removed from student rooms.
Fees and damage charges will apply.
NO summer storage is available on campus.
Off-campus storage is available here.
Questions? Check our website: https://www.bates.edu/facility/ or call us at 207-786-6449.